How do I renew my Filipino domestic helper’s POEA Contract?

To hire a Filipino domestic worker in Malaysia (or any other country where Filipinos are employed), you will need to abide by the regulations of the Philippine Overseas Employment Administration (POEA). This includes registering a POEA standard form employment contract with the Philippine Overseas Labour Office (POLO) in Malaysia. 

If it is your first contract verification (going into years 1 &2) or first contract renewal (going into years 3 & 4), you will need to engage a licensed agency accredited by the POEA, such as Pinkcollar, to submit your POEA contract at Philippine Overseas Labour Office (POLO) in Kuala Lumpur for contract renewal/ verification.

For your second contract renewal (going into years 5 & 6), employers and workers can submit a POEA contract for renewal without the involvement of an agency. You can visit the Philippine Overseas Labour Office in Kuala Lumpur yourself to submit the POEA contract for renewal at the following address:-

Philippine Overseas Labor Office (POLO)
No. 95 Jalan Perkasa
Taman Maluri 55100
Kuala Lumpur, Malaysia
Tel. Nos. 0321612222 / 03-21814330
Whatsapp Hotline: 0178837089
[Google maps link:]

POLO’s instruction for Employers who are eligible to renew the POEA contract without engaging an accredited agency:

“Please visit our office from SUNDAYS -THURSDAYS, 9:00 a.m.- 4:00 p.m.
POLO has a drop box inside the office wherein you can put all the required documents and leave it there. Please use the plastic envelopes provided by POLO to secure your documents.

Make sure that the documents you submit are all COMPLETE, otherwise it will be returned to you and will cause delay in the processing of your contract. Please do not forget to get or renew your OWWA membership as POLO will not process the verification of your document without it.”

– Email from POLO-KL, November 2022

*Kindly note that POLO will change the SOPs from time to time. We recommend emailing POLO-KL at and to be informed about their latest SOPs on submitting contract renewals for employers/ workers who are eligible to do so without engaging an accredited agency.

Upon obtaining an appointment, these are the documents you’ll need to prepare:

  1. POEA Contract notarised by a Malaysian Notary Public 
  2. POEA Affidavit notarised by a Malaysian Notary Public
  3. Previous POEA Contract(s) verified by POLO
  4. Copy of Employer’s IC/ Passport/ Visa 
  5. Copy of Worker’s Passport & Work Permit 
  6. Worker’s Original Passport 
  7. Worker’s Insurance Policy 
  8. Proof of SOCSO registration and contribution (only applicable to Malaysian employers, including Malaysian PR employers)
  9. OWWA Membership Form

Below are the sample of SOCSO documents POLO would require for POEA contract verification or renewal.

Proof of SOCSO registration: Sample Letter of Approval Domestic Worker
Proof of SOCSO contribution: Sample Acknowledgment Contribution Received

For details on how to register your domestic worker for SOCSO, kindly refer to our SOCSO Registration Guide. (link:

Don’t have time for this? Pinkcollar can assist you to renew your worker’s POEA contract at your convenience. Get in touch with us today!

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