If you’ve already found your own domestic helper (maid), Pinkcollar’s Employer-Sourced Service offers a simpler and more affordable way to hire — while ensuring the process is done legally, seamlessly, and in line with both Malaysian and source-country regulations.

1. You’ve already found a domestic helper
2. She’s either overseas or already in Malaysia
3. You want to hire her properly (with a work permit, contract, and insurance)
4. You want to avoid using unlicensed agents and prioritise a risk-free process

A traditional Full Placement Service — where the agency handles sourcing, screening, and matching — typically costs RM18,000 to RM20,000.

With Pinkcollar’s Employer-Sourced Service, you already have a helper in mind. That means you only pay for the visa essentials: legal processing, documentation, and support.

For example:

• Employer-Sourced & International Visa Processing: RM15,000 (excluding SST)
• Employer-Sourced & Local Visa Processing: RM7,000 to RM8,000 (excluding SST)

You could save up anywhere from RM5,000 to over RM10,000, while still getting full legal and customer support from a licensed agency. Details on our service options are explained below.

Before we begin, we’ll help you check whether your chosen candidate meets the basic legal requirements to work in Malaysia. These include:

• Aged between 21 and 45 years old (some countries, like the Philippines, require a minimum age of 24)
• Medically fit to work (must pass a medical exam in her home country and Malaysia’s FOMEMA medical check-up upon arrival)
• No record of abscondment, blacklist, or immigration violations in Malaysia

Malaysia’s immigration guidelines also outline who qualifies to hire a foreign domestic helper. These conditions vary by the helper’s country of origin, but generally include:

• Being a Malaysian citizen or expatriate with a qualifying visa (Employment Pass & Residence/ Talent Passes only)
• Meeting the minimum monthly household income requirement, which varies by country (e.g. RM5,000 for Filipino helpers & RM7,000 for Indonesian helpers)
• Submitting your application through a licensed employment agency

Looking for a complete breakdown of approved source countries and income tiers? Read our blogpost here: Which source countries are approved to hire foreign domestic helpers (maids) in Malaysia?

Once we confirm your eligibility and your helper’s status, Pinkcollar will take over the next steps to process your helper’s work permit, depending on where she is currently located.

If Your Helper Is Overseas

We’ll assist with bringing her to Malaysia legally under an approved work permit. Our service includes:

• Contract registration with the Philippine or Indonesian embassy
• Visa application
• Pre-departure training
• Medical screening
• Insurance and airfare

Service: Employer-Sourced International Visa Processing Fee: RM15,000 (excluding SST)

If Helper Is Already In Malaysia

Thinking of hiring a helper who is currently still legally working with another employer? In this case, we help transfer her work permit into your name and handle the required local documentation.

Service: Employer-Sourced Local Visa Processing Fee: RM7,000–RM8,000 (excluding SST)

MaidOnline is Malaysia’s official online system for domestic helper work permit applications. It is available to Malaysian employers only, and is often seen as a more direct and affordable option.

However, for helpers from the Philippines or Indonesia, the system does not include a step to register the employment contract with their home country’s embassy — which is a required process before they can legally leave their country for work.

Without embassy registration:

• The maid may be barred from departing her country of origin
• You may risk visa rejection or be in breach of Embassy rules
• There is no protection or accountability if disputes arise
• Malaysian and Indonesian government regulations prohibit the processing of Indonesian domestic helpers through the MaidOnline system. Instead, these workers must be processed through our Employer-Sourced & International Visa Processing service to ensure full government compliance.

If you’ve already found someone you’d like to hire but aren’t sure how to get started, we’re here to help. Whether your helper is overseas or already in Malaysia, there are a few paths you can explore.

You can start by reading these helpful guides:

• Hiring a Domestic Helper Without an Agency
• How to Transfer a Maid to Your Employment in Malaysia
• Tips to Source Your Own Domestic Helper in Malaysia

Need more information? We're here to help! Contact us for free advice — we're happy to answer any questions you have before you make a decision.