Our Services
We offer end-to-end domestic helper services
As Malaysia’s first ethical recruitment agency, we guide you through every step of hiring and managing domestic helpers, focusing on ethical and responsible practices.
Hiring
- Full Placement services →
If you’re searching for the right domestic helper for your family, our Full Placement service is for you.
We make hiring easy, and we only recommend domestic helpers who are a good match with your needs.
- Filipino domestic helper local & overseas processing
- Indonesian domestic helper local & overseas processing
- Direct Hire services →
If you’ve already found a domestic helper you'd like to hire, our Direct Hire service is for you.
Our team will process your helper for legal employment in Malaysia, with full compliance to source-country and Malaysian Immigration's requirements. We'll assist you end-to-end to make the hiring process worry-free.
- Filipino domestic helper local & overseas processing
- Indonesian domestic helper local & overseas processing
Employment Renewal
- Employment Contract Registration services →
Already got a good thing going with your current helper and don’t want it to end? You need to register your helper’s employment contract with you every two years at the Embassy, to keep the employment legal in her country of origin.
- Filipino domestic helper contract registration & renewal
- Indonesian domestic helper contract registration & renewal
- Work Permit Renewal services →
You also need to renew your helper’s Malaysian work permit (or visa) with you every year with the Immigration department, to keep your worker legal in Malaysia.
- Filipino domestic helper work permit renewal
- Indonesian domestic helper work permit renewal
Administrative
- Check Out Memo services →
The Check Out Memo is a mandatory document issued by the Malaysian Immigration Department to officially terminate a worker’s employment with you. Whether your worker has completed her contract and will be returning home, or left your employment without notice, we can assist you in removing any inactive workers from your Immigration record.
- Special Pass services →
Our special pass service is for employers who are intending to extend their helper’s work permit beyond their current permit for a 30-day duration. This might be required when you’re waiting for a new worker to arrive, need more time to complete end-of-contract procedures, or if your worker’s permit renewal deadline slipped your mind and you need additional time to comply with the requirements of her permit renewal.
- Immigration Information Update service →
If the employer’s home address has changed, or your worker has a renewed passport, these details need to be updated by Immigration before you can proceed to follow-up procedures. Engage us to help you make these updates at Malaysian Immigration over the counter, so you don't have to.
- SOCSO Registration service →
As a Malaysian employer of a domestic helper, you are required to make monthly SOCSO contributions. Pinkcollar simplifies this process by handling the employer registration with SOCSO, ensuring you gain access to your account promptly and start your contributions without hassle.
Got questions?
Our team is here to help if you need more information about our services or require assistance on anything that isn't listed here.