Can my helper re-enter Malaysia after her holiday during Covid-19 times?

Last Updated: 22 February 2022

As an employer of a foreign domestic helper or maid in Malaysia, your helper may request to take a short vacation to her home country and visit her loved ones, especially if she has been employed by your family for an extended period of time.

You might be wondering whether your helper can travel out of the country and be permitted re-entry now during the pandemic. If your foreign domestic helper or maid has a valid domestic helper visa/ work permit (i.e. Pas Lawatan Kerja Sementara/PLKS), she can travel back to her home country and re-enter Malaysia at the end of her vacation (under current Immigration guidelines) so long as their work permit and passport are valid for ideally, at least 3 months upon re-entry.

Here’s how to apply for your worker’s re-entry into Malaysia:


*Kindly note that as of 1 November 2021, if your helper is on a multiple-entry domestic helper work permit, she will be permitted to re-enter Malaysia without needing to apply for re-entry on MyTravelPass or MySafeTravel. (Source: Utusan Malaysia and Jabatan Imigresen Malaysia’s Facebook). Therefore, if your helper has a valid multiple-entry work permit, you can proceed to Step 3.

  1. Apply for your worker’s entry to Malaysia through the government’s border entry system (MyTravelPass for Malaysian employers and MyEntry for expatriate employers)
  2. After obtaining approval from the relevant authorities through the respective border entry systems, you may proceed to book your helper’s flight ticket back to Malaysia.
  3. Arrange and make payment for your helper’s on-arrival quarantine through MySafeTravel or apply for your helper’s home quarantine on the Ministry of Health website.

If you are opting for home quarantine, here are some tips to optimise your chances of application success!

We recommend including the following in your helper’s home quarantine application to improve chances of approval (the standard approval rate by the Ministry of Health for home quarantine applications is 1 out of 3 right now, although Pinkcollar has obtained approvals for all home quarantine applications we’ve submitted on behalf of our clients):-

  1. Ensure that your helper will have access to her own private bathroom and bedroom in your residence for the home quarantine period, and state this provision clearly in the application letter
  2. If other family members in household are fully vaccinated, state this clearly in the application letter
  3. Attach latest utility bill/ Wi-Fi bill tied to the home quarantine address and the Employer’s name
  4. Attach your helper’s vaccination certificate (mandatory)
  5. Attach family members’ vaccination certificates (optional)


If you are currently an employer of a Filipino domestic helper, here are additional steps your helper must undertake before her flight to Malaysia:

  1. Apply for her Overseas Employment Certificate (OEC) and present a printed copy of the certificate to the Philippine airport authorities – this process takes no more than 1 week. Based on the Philippine Embassy in KL’s advice since mid-2021, OEC applications can no longer be filed at Embassy in KL. Your helper is now required to file her OEC either online on the new POEA Online Services portal or in-person at the closest POEA branch to her hometown/ location (a branch appointment must be made on the online POEA system, too). Kindly contact the Philippine Overseas Labour Office in Kuala Lumpur at +60178837089 (WhatsApp hotline) or email polo_kualalumpur@yahoo.com for more assistance.

    You may also visit Pinkcollar’s blog post for further guidance on OECs here (link: https://hirepinkcollar.com/what-is-an-oec/)

  2. Undergo Covid-19 RT-PCR testing and receive a negative Covid-19 result no more than 72 hours (3 days) before her flight. She will need to bring the original and printed test results to the airport with her too.

  3. Present a printed copy of her valid Philippine Overseas Employment Administration (POEA) Employment Contract to the Philippine airport authorities.  

Here are some things to look out for before you and your helper plan her vacation leave and timeline:

  1. Check the expiry date of her domestic helper work permit (validity of more than 6 months is advisable and recommended).
  2. Check the expiry date of her employment contract. For Filipino helpers, this refers to the POEA contract (validity of more than 6 months is advisable and recommended).
  3. Check the expiry of her passport.
  4. Ensure that all of the expiry dates do not fall within the period of your helper’s exit and re-entry into Malaysia.
  5. If any of these documents are expiring soon, it may be worth renewing them before her travel. You may refer to our post on renewing your helper’s POEA contract and on renewing her domestic helper work permit for further information.
  6. Check for any embassy-specific requirements, guidelines and/or travel advisories based on your helper’s nationality.

Here is a comprehensive checklist of important requirements to consider before your helper goes on her vacation leave back to the Philippines:

BEFORE FLIGHT TO THE PHILIPPINES

  1. Covid-19 RT-PCR Test Result: receive a negative Covid-19 result not more than 48 HOURS (2 DAYS) before her flight – some airlines may allow a negative test result of up to 72 HOURS (3 DAYS) from the date of testing.

    She will need to bring the original and printed test results and present them upon check-in at the airport in Manila.

  2. Download Traze App: your worker is required to download and register on the Traze App (visit https://www.traze.ph/ to download and to find out more). It is mandatory to use Traze Mobile Application to generate and scan QR codes when entering in, boarding from, and upon arriving in all Philippine Airports starting November 2020, as mandated by the Philippine Department of Transportation.

  3. OWWA Form: OWWA stands for Overseas Workers Welfare Administration. Your worker is required to fill this online form as early as 72 HOURS before her flight: https://oasis.owwa.gov.ph/

  4. BOQ One Health Pass (OHP): register as early as 24 HOURS before her flight through https://www.onehealthpass.com.ph/e-HDC. OHP is a new requirement introduced in September 2021 by the Philippines’ Bureau of Quarantine (BOQ) to declare the traveller’s personal information, health status, and travel history, and it has replaced an older form called Balik Pinas.

    Kindly ensure your worker accurately and completely fills out all required fields including the e-HDC. Upon completion, please advise your worker to save a copy of the unique transaction number and QR code which will be required upon check-in. Failure to present the OHP QR code may result in the non-acceptance of the flight.

  5. Quarantine *if required based on most updated guidelines: For Filipinos, their quarantine accommodation and food during their stay are covered by the Philippines government, and this information will be communicated to you by airline authorities.

Have more questions? Pinkcollar is more than happy to guide you through our process. Kindly contact us at hello@hirepinkcollar.com or visit our Our Services page. Our friendly Pinkcollar officers are ready to share our service offerings with you!

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