Can my helper re-enter Malaysia after her holiday during Covid-19 times?

Last Updated: 4th July 2022

As an employer of a foreign domestic helper or maid in Malaysia, your helper may request to take a short vacation to her home country and visit her loved ones, especially if she has been employed by your family for an extended period of time.

You might be wondering the documents which has to be prepared for your helper to travel out of the country and be permitted re-entry now as we enter the endemic phase. If your foreign domestic helper or maid has a valid domestic helper visa/ work permit (Pas Lawatan Kerja Sementara/PLKS), she can travel back to her home country and re-enter Malaysia at the end of her vacation (under current Immigration guidelines) so long as their work permit and passport are valid for ideally, at least 3 months upon re-entry.

Here’s how to apply for your worker’s re-entry into Malaysia:


*If your helper has an expired domestic helper visa/work permit (Pas Lawatan Kerja Sementara/PLKS) and was stuck in her home country during the pandemic, you may apply for her re-entry into Malaysia until 30th June 2022 only.

  1. Apply for your worker’s entry to Malaysia through the government’s Re-Entry System
  2. After obtaining approval from the relevant authorities through the re-entry system, you may proceed to book your helper’s flight ticket back to Malaysia.
  3. You may check on your application status here and contact them at the Sistem Pertanyaan Online for updates on your application.


If you are currently an employer of a Filipino domestic helper, here are additional steps your helper must undertake before her flight back to Malaysia:

  1. Apply for her Overseas Employment Certificate (OEC) and present a printed copy of the certificate to the Philippine airport authorities – this process takes no more than 1 week. Based on the Philippine Embassy in KL’s recent advice, OEC applications would need to go through an online registration first. Your helper is required to register for an OEC online on the new POEA Online Services portal. If she is not eligible for an OEC exemption, the system will direct her to the appointment page and she may choose whether she wants to visit the POEA office in Kuala Lumpur or in the Philippines. If she chooses the Kuala Lumpur option, she may walk in to the Philippines Embassy office every Sundays from 9AM to 4PM, without requiring an appointment.

    Below are the documents she would be required to bring for the OEC application:-
    a. Verified POEA contract
    b. Your worker’s original passport valid up to six (6) months prior to departure to the Philippines
    c. Your worker’s valid multiple-entry visa in Malaysia, ideally valid for at least 3 months upon re-entry to Malaysia

    Kindly contact the Philippine Overseas Labour Office in Kuala Lumpur at +60178837089 (WhatsApp hotline) or email polo_kualalumpur@yahoo.com for more assistance.

    You may also visit Pinkcollar’s blog post for further guidance on OECs here (link: https://hirepinkcollar.com/what-is-an-oec/)
  2. Present a printed copy of her valid Philippine Overseas Employment Administration (POEA) Employment Contract to the Philippine airport authorities.

Here are some things to look out for before you and your helper plan her vacation leave and timeline:

  1. Check the expiry date of her domestic helper work permit (validity of more than 3 months is advisable and recommended).
  2. Check the expiry date of her employment contract. For Filipino helpers, this refers to the POEA contract (validity of more than 6 months is advisable and recommended).
  3. Check the expiry of her passport.
  4. Ensure that all of the expiry dates do not fall within the period of your helper’s exit and re-entry into Malaysia.
  5. If any of these documents are expiring soon, it may be worth renewing them before her travel. You may refer to our post on renewing your helper’s POEA contract and on renewing her domestic helper work permit for further information.
  6. Check for any embassy-specific requirements, guidelines and/or travel advisories based on your helper’s nationality.

Here is a comprehensive checklist of important requirements to consider before your helper goes on her vacation leave back to the Philippines:

BEFORE FLIGHT TO THE PHILIPPINES

  1. Covid-19 RT-PCR Test Result: Non-vaccinated travelers need receive a negative Covid-19 result not more than 48 HOURS (2 DAYS) before her flight. She will need to bring the original and printed test results and present them upon check-in at the airport in Manila.

    Fully-vaccinated travelers are not required to do a pre-departure Covid-19 test as of 30th May 2022 as per the news update here (link: https://www.rappler.com/nation/boosted-filipinos-foreigners-pre-departure-covid-19-requirements-when-entering-philippines-may-30-2022/)

  2. Download Traze App: your worker is required to download and register on the Traze App (visit https://www.traze.ph/ to download and to find out more). It is mandatory to use Traze Mobile Application to generate and scan QR codes when entering in, boarding from, and upon arriving in all Philippine Airports starting November 2020, as mandated by the Philippine Department of Transportation.

  3. OWWA Form: OWWA stands for Overseas Workers Welfare Administration. Your worker is required to fill this online form as early as 72 HOURS before her flight: https://oasis.owwa.gov.ph/

  4. BOQ One Health Pass (OHP): register as early as 24 HOURS before her flight through https://www.onehealthpass.com.ph/e-HDC. OHP is a new requirement introduced in September 2021 by the Philippines’ Bureau of Quarantine (BOQ) to declare the traveller’s personal information, health status, and travel history, and it has replaced an older form called Balik Pinas.

    Kindly ensure your worker accurately and completely fills out all required fields including the e-HDC. Upon completion, please advise your worker to save a copy of the unique transaction number and QR code which will be required upon check-in. Failure to present the OHP QR code may result in the non-acceptance of the flight.

  5. Quarantine: Quarantine is no longer a requirement for fully-vaccinated individuals.

Have more questions? Pinkcollar is more than happy to guide you through our process. Kindly contact us at hello@hirepinkcollar.com or visit our Our Services page. Our friendly Pinkcollar officers are ready to share our service offerings with you!

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