How do I renew my foreign domestic helper (maid)'s work permit in Malaysia?
Published on 17 Aug 2021, last updated on 21 Feb 2024
Table of contents
As an employer of a foreign domestic helper or maid, you are required to renew your helper’s work permit every year. Whether you are an expatriate or a local Malaysian employer, this is something you can easily do by following the set of instructions below.
Your domestic helper needs to do a FOMEMA medical examination to renew her work permit every year
Update: From January 2024 onwards, FOMEMA requires that foreign workers undergo yearly FOMEMA medical checks in order to renew their annual work permits (Source). The cost of work permit renewal may vary (averaging between RM610-811 for Filipino and Indonesian domestic helpers) depending on the government levy charged by Immigration based on the number of workers you hire and the worker’s nationality.
You can proceed to book your helper a medical examination on the FOMEMA portal and make payment for the RM217 FOMEMA medical fee online. If you’re already registered to a FOMEMA online account, you may log in or create an account online. FOMEMA will take 3-7 working days to update your worker’s medical result after she has completed the medical examination.
Refer to the table below to check if FOMEMA is required for your worker based on which renewal year she is entering:
Renewal Year | Is FOMEMA required (based on latest guidelines)? |
---|---|
Entering 1st Year | Yes |
Entering 2nd Year | Yes |
Entering 3rd Year | Yes |
Entering 4th Year | Yes |
Entering 5th Year | Yes |
Entering 6th Year | Yes |
Entering 7th Year | Yes |
Entering 8th Year | Yes |
Entering 9th Year | Yes |
Entering 10th Year | Yes |
Entering 11th Year onwards | Yes |
Once your helper is deemed fit to work by FOMEMA, the next steps towards permit renewal with Malaysian Immigration will differ, based on whether you’re a Malaysian or Expatriate employer.
For Malaysian employers: e-PLKS System
We recommend for Malaysian employers to renew their worker’s permit on the Immigration’s e-PLKS system for a direct process.
- Visit ePLKS@JIM.
- If you do not already have an ePLKS User ID and Password, click “Pendaftaran” on the top header to begin your registration process.
- Be sure to click ‘Permohonon Baru (Pembantu Rumah)’ instead of ‘Permohonan Baru (Pelbagai Sektor)’ to begin your registration.
- You will be prompted to key in your IC number*. Please do so without including any dashes. You should receive a confirmation email from “lanjutan_plks@imi.gov.my” with your login password.
- Once you have successfully logged in to your e-PLKS account, click on the tab ‘Permohonan Lanjutan PRA’ and fill in the information as required. Your worker’s information will appear and you may click on it for the system to prompt you into uploading the relevant documents (e.g. your worker’s passport, your worker’s work permit and the legal employer’s IC). Upon uploading the documents, you may click on ‘Hantar’ for your application to be submitted.
- You should receive an approval email from e-PLKS within the next 3-5 working days.
- You may then log in to your e-PLKS account again and click on the tab ‘Status Permohonan PRA’. Your worker’s details should show up with the status – ‘Permohonan telah diluluskan’. You may click on the box next to your worker’s details and click ‘Bayar’ to proceed with the payment.
- After making payment, the system would take around 5 working days for the processing of the permit. This process might take longer depending on the Immigration office that handles your worker’s work permit application. We recommend you check on your worker’s permit status daily by clicking on the tab ‘Status Permohonan PRA’.
- Once the Immigration has completed your worker’s permit processing, a ‘Cetak e-Pass’ button will appear under the ‘Tindakan’ section. You may click on it to proceed to print your worker’s latest work permit/e-pass. Since the Immigration no longer issues physical work permits, we would recommend for you to clip the e-Pass onto your worker’s passport.
If your name does not appear on the system after keying in your IC number while you register for an e-PLKS account or if you encounter issues during any steps of the process, you will need to visit the Malaysian Immigration office over-the-counter to update or align your records with their backend system. Engage our Immigration Information Update service for Pinkcollar to get this done on your behalf.
For Malaysian employers: MYEG
Alternatively, you can apply to renew your helper's work permit on MyEG. If you don’t have an existing account, you may register online to utilize their e-services and have your worker’s permit renewed.
MyEG will either deliver the work permit to your residence or you may opt to pick it up at a MyEG service center. You may check the delivery status online by clicking on ‘Immigration (Maid)’ and fill in the legal employer’s IC and helper’s passport details.
You will need to present a local Malaysian’s NRIC as part of the verification process by the MyEG delivery officer to receive the work permit upon delivery. For this, any Malaysian in your household/ delivery address can receive your worker’s permit as long as they can present their NRIC; MyEG does not require the recipient to be the legal employer listed in your worker’s permit.
For Expatriate employers on Employment Passes/ Residence-Talent Passes issued by the Expatriate Services Division
You can proceed to apply for your helper’s new permit over-the-counter at the Expatriate Services Division or the relevant Immigration unit processing your expatriate visa. The legal employer must attend at the Expatriate Services Division him/herself if they are renewing their worker’s permit directly; below are the document checklist for employers who are renewing their worker’s work permit themselves:
- Application letter from employer stating intention to renew worker’s visa
- Certified 'Suitable' FOMEMA medical report – a printed screenshot of the worker’s medical result on the FOMEMA portal
- DP11a form
- Copy of worker’s passport
- Copy of worker’s latest visa
- Copy of employer’s passport
- Copy of employer’s latest visa
The employer and worker’s original passport is required upon submission. The new permit will usually be released within 7 working days and you may make payment and have the new work permit issued over-the-counter once it is ready.
Employers should kickstart the work permit renewal process 3 months before their domestic helper's current permit expires
Your helper’s permit validity period every year will always follow the validity period of your helper’s first work permit with you, which is dependent on when she first entered Malaysia.
Therefore, permit renewal submission or issuance dates do not affect your helper’s next permit validity period. Therefore, Immigration advises all employers to start the permit renewal process for their helpers three (3) months before her current work permit expires.
Have more questions?
Pinkcollar can complete the entire work permit renewal process for your domestic helper. View Our Services or give us a call—our friendly Pinkcollar officers are ready to share our expertise with you.