Our Story

Since November 2017, Pinkcollar has set out to do one thing: improve recruitment and hiring practices for Malaysia’s domestic work sector.

For as long as we can remember, employers have faced low placement success rates when hiring foreign domestic helpers. Workers are also burdened by recruitment debt, forced labour, and poor management practices, affecting their ability to perform on the job.

As it stands right now, domestic helper recruitment isn’t serving the needs of the employer and worker alike.

We knew we could change things for the better. So we got to work for the next two years to build Pinkcollar Employment Agency: a first-of-its-kind solution for employers looking for a better way to hire domestic workers, and for workers seeking safe and dignified jobs.

Here's what we do differently:

Vet for Safety

We interview all our helpers and vet out the bottom 30% of candidates who apply with us. We only accept and place candidates who are physically, mentally and emotionally fit to work for you. Because the safety of your family is not just your priority, it’s ours too.

Train Effectively

We want your helper to succeed in their job. That’s why all our helpers undergo holistic work training with the Fair Training Centre. There, your helper is taught a Malaysia-specific curriculum to gain hard skills, soft skills, and how to prepare for migration.

Charge Transparently

Since our fees are all-inclusive and disclosed upfront, you never have to worry about any hidden costs. We also do not charge helpers any fees, which means that you get a high-performing worker who is not distracted by the burden of debt.

Match Responsibly

Success comes easier with the right match. We only recommend helpers who have the right skills and attitude to match your unique needs and requirements.

Assist Fairly

Whether it’s your first or fifth hire, we’ve got your back. You can count on us to treat you and your helper fairly with employee management advice and support at every stage of your recruiting journey - even post-placement!

Our service promises fairness to everyone involved. Because we only work with ethical partners, employers don’t have to worry about unknowingly contributing to the trafficking of their domestic worker. And because we never charge any fees to workers, they can focus on their jobs without worrying about recruitment debt.

We are Malaysians who were raised by the very women we want to empower. They worked for our families and cared for us in place of being with their own; in their spirit, we want to ensure access to safe migration and dignified work for all current and future domestic workers.

Join us on our journey: drop us a line at [email protected] if you have any thoughts about our work, have ideas for collaboration or if you’d simply like to connect; we always listen!

Pinkcollar is a professional recruitment agency licensed by the Malaysian Labour Department (license no.: JTKSM 684B) and accredited by the Philippine Overseas Labour Administration (partner license: POEA-031-LB-020916-R).
Pinkcollar is also committed to acting ethically, working to the highest professional standards and complying with all applicable laws and regulations. We take a zero-tolerance approach to slavery and human trafficking and any other illegal or unethical conduct.

Our Team

Zenna, Co-Founder
Zenna, Co-Founder
Elaine, Co-Founder
Elaine, Co-Founder
Sophia, Co-Founder
Sophia, Co-Founder
Lok Yee, Ops Manager
Lok Yee, Ops Manager
Hani, Sales Officer
Hani, Sales Officer
Shafiq, BizOps Lead
Shafiq, BizOps Lead